Last updated: 23 September 2026
This Privacy Policy explains how MentionTracker (“we”, “us”, “our”) collects, uses and protects personal information when you visit mentiontracker.io (the “Site”). We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU GDPR.
Information we collect
- Information you give us: your name, email address, phone number and the content of your message when you contact us by email, WhatsApp or a contact form.
- Information collected automatically: IP address, browser type, device information, pages visited and referring pages, collected through server logs, security tools and cookies.
- Comments: if you leave a comment, we store your name, email, website and comment text.
How we use your information
- To run, maintain and secure the Site
- To reply to your messages and requests
- To understand how the Site is used and improve our content
- To protect the Site against spam, fraud and attacks
- To meet legal obligations
Legal bases
We rely on your consent (for example, non-essential cookies and newsletters), our legitimate interests (running and securing the Site, answering enquiries) and legal obligations.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us run the Site, such as our hosting provider, security and backup services, email delivery services and, when you contact us on WhatsApp, WhatsApp/Meta. These providers process data on our behalf under appropriate safeguards. We may also disclose information when required by law.
Affiliate links
Some links on the Site are affiliate links. When you click them, the retailer may set its own cookies to track the referral. Their use of your data is governed by their own privacy policies.
International transfers
Some providers may process data outside the UK or EEA. Where this happens, we rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.
How long we keep data
We keep personal data only as long as needed for the purposes above. Messages are normally kept for up to 24 months; backups are rotated automatically.
Your rights
You have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. Where we rely on consent, you can withdraw it at any time. To exercise your rights, contact us at info@mentiontracker.io. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
See our Cookie Policy for details of the cookies we use.
Children
The Site is not directed at children under 13 and we do not knowingly collect their personal data.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact us
Email: info@mentiontracker.io
WhatsApp: +44 7782 285289